When Alan was in the hospital, Bean learned firsthand how overwhelming the system can be — even for someone who works in insurance. She became a patient advocate because no one should have to navigate this alone while they're scared and exhausted.
Get an Advocate in Your CornerYour doctor ordered it. The insurance company wants to review it first. Bean helps you navigate the prior auth process and fight denials before they delay your care.
Medical billing errors are shockingly common. Bean reviews itemized bills line by line and identifies overcharges, duplicate charges, and unbundled codes.
When you're dealing with multiple providers, multiple insurers, and a mountain of paperwork, Bean helps you stay organized and make sure nothing falls through the cracks.
The No Surprises Act protects you from unexpected out-of-network bills. Bean helps you understand your rights and dispute bills that violate the law.
Here's how Bean helps in real situations.
"You're in the hospital and overwhelmed"
Bean helps you understand what's being billed, what your insurance covers, and what questions to ask before you're discharged.
"Your treatment was denied as "not medically necessary""
Bean works with you and your doctor to build a strong appeal with clinical evidence and a letter of medical necessity.
"You got a bill that doesn't match your EOB"
Bean requests the itemized bill, compares it to your EOB, and disputes any discrepancies directly with the billing department.
"You're facing a chronic illness and can't keep up"
Bean becomes your ongoing advocate — tracking authorizations, managing appeals, and making sure your coverage works for you.
"When Alan was hospitalized, I was the one sitting next to his bed reading EOBs and making phone calls. I know what it feels like to be terrified and confused at the same time. That's why I do this."
— AnaLise "Bean" Matheson
You focus on healing. Bean handles the paperwork, the phone calls, and the fights.