Claims & Denial Help

They Said No. That Doesn't Mean It's Over.

A denial is not a final answer. It's a starting point. Most people give up after the first no — and that's exactly what insurance companies are counting on. Bean is here to show you how to fight back.

Get Help With Your Denial

200M+

Claims denied annually in the US

40%

Of appealed denials are overturned

<1%

Of patients actually appeal

Why They Denied You — And the Truth Behind It

Not Medically Necessary

This is the #1 denial reason — and it's often wrong. Your doctor says it's necessary. The insurance company disagrees. You can fight this.

Prior Authorization Not Obtained

Sometimes the doctor's office forgot. Sometimes the insurer changed the rules. Either way, you have appeal rights.

Out-of-Network Provider

If you had no in-network option or it was an emergency, you may have grounds for an appeal or a surprise billing protection claim.

Experimental or Investigational

Insurers use this to deny cutting-edge treatments. Clinical evidence and your doctor's letter can overturn this.

Coding Error

A wrong billing code can trigger an automatic denial. Request the itemized bill and check every code.

How to Appeal — Step by Step

Follow these steps in order. Document everything.

1

Get the denial in writing

Request the Explanation of Benefits (EOB) and the denial letter. You need the specific reason code.

2

Review your policy

Find the exact language in your policy that covers what was denied. Highlight it.

3

Get a letter from your doctor

Ask your doctor to write a letter of medical necessity. This is your most powerful tool.

4

File the internal appeal

Submit within the deadline (usually 180 days). Send everything certified mail. Keep copies of everything.

5

Request external review

If the internal appeal fails, you have the right to an independent external review. Insurers lose these more than you'd think.

6

Escalate if needed

File a complaint with your state insurance commissioner. This gets attention fast.

Don't Miss the Deadline

Internal AppealUsually 180 days from denial date
Urgent/Expedited Appeal72 hours for urgent care situations
External Review4 months after internal appeal denial
Medicare Appeals120 days from the date on your MSN

Deadlines vary by plan and state. Always check your specific policy and denial letter.

Don't Fight This Alone

Bean has navigated the claims and appeals process firsthand. She knows the system — and she knows how to push back.